(IT) Delivery Guide

Plan Status Active

Guide

DEFINE

Checklist: 0 of 6 completed

Answer each question in a sentence or two. 0 of 9 answered — saved in this browser.

  1. 01

    TRIGGER

    What triggered the need for action?

    Tip and example

    Examples: stakeholder request; regulatory change; business opportunity; technology lifecycle; operational problem; strategic decision.

    Example: Frequent stock shortages reported by multiple manufacturing sites despite available inventory in the network.

  2. 02

    PROBLEM

    What problem are we solving or what opportunity are we pursuing?

    Tip and example

    Describe the current situation and impact. Do not embed the solution.

    Example: Lack of end-to-end visibility of material coverage and delayed identification of supply risks.

  3. 03

    OBJECTIVE

    What must be achieved?

    Tip and example

    Describe the target result, not a system, project, feature, or activity.

    Example: Enable earlier identification and mitigation of material shortages across plants.

  4. 04

    EXPECTED OUTCOME

    What change should stakeholders experience?

    Tip and example

    Focus on the beneficial change enabled for stakeholders. Outcome is not a deliverable.

    Example: Earlier identification and mitigation of shortages, resulting in fewer shortage-related production disruptions.

  5. 05

    SMART SUCCESS CRITERIA

    How will we know we succeeded?

    Tip and example

    Specific; Measurable; Achievable; Relevant; Time-bound. All placeholders must be agreed before GO.

    Example: By [date], at least [X%] of critical shortages will be identified at least [Y days/hours] before impact, reducing shortage-related disruptions by [Z%] against the agreed baseline.

  6. 06

    SCOPE, REQUIREMENTS & CONSTRAINTS

    What must the solution cover, and within which boundaries?

    Tip and example

    Define minimum scope, high-level requirements, exclusions, and known limits needed to shape and estimate the solution.

    Example: Cover selected plants and relevant ERP/supply-chain data; provide central visibility and alerts; use approved platforms and integrations; avoid plant disruption.

  7. 07

    RECOMMENDED SOLUTION

    How do we intend to achieve the objective?

    Tip and example

    Describe the recommended response and why it fits the requirements and constraints.

    Example: Implement automated data integration, a centralised material coverage dashboard, and alerting mechanisms.

  8. 08

    DELIVERY APPROACH

    What is the most appropriate way to deliver the solution?

    Tip and example

    Examples: project; program; change request; enhancement; operational change; service request; backlog item.

    Example: IT project delivered through a pilot and subsequent phased rollout.

  9. 09

    COST & FUNDING

    What will it cost, and is funding available?

    Tip and example

    A quotation is a cost input. Funding is the authorised financial coverage. GO requires a viable funding path.

    Example: Estimated cost based on supplier quotation, internal effort, licences, and infrastructure. Funding status: approval required.

FINAL STEP · PHASE CLOSURE

DEFINE GATE

0 / 6 gate criteria completed

Is the initiative sufficiently defined, estimated, and financially viable to start planning?
READINESS CHECK
GO: Proceed to PLAN.HOLD: Complete missing definition, estimate, or approval.STOP: Initiative is no longer viable, justified, or funded.
INPUT
Complete phase outputs and approvals
OUTPUT
GO / HOLD / STOP decisionApproved phase baseline